(4.0 / 5)1938+ Ratings
The Kooples Reviews
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Feb 17, 2023
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Feb 16, 2023
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Feb 16, 2023
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Feb 15, 2023
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Feb 14, 2023
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Feb 11, 2023
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Feb 11, 2023
The Kooples Customer’s Q&A
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The Kooples FAQs
What is The Kooples' return policy?
Customers have a 30-day window from the date of purchase for in-store purchases or receipt of web orders to return items that are not satisfactory.
How does one initiate a return at The Kooples?
To initiate a return, the customer must access their account on The Kooples website, choose the relevant order, and select "Make a return."
What are the options for tracking orders at The Kooples?
Customers can track their orders through three channels: the shipping email, the carrier's website, or their customer account.
Can sale items be returned at The Kooples?
Customers can return their items to any The Kooples store (excluding outlet stores and department store corners) using their order number only.
What delivery methods does The Kooples offer?
The Kooples offers standard home delivery through UPS. If the customer is not present at the time of delivery, the package will be delivered to the nearest relay point.